WHY DO WE NEED TO VERIFY YOUR AGE?
Since October 2015, selling e-cigarettes or any other vape related product is illegal to anyone under the age of 18. We have never intentionally allowed the sale of our products to minors, however, to make sure we continue to follow the law, we perform an age verification check on all our customers. This prevents anyone under the age of 18 from receiving an order.
This rule applies to all products on our website, including zero nicotine products, charging cables and vape coils. By purchasing from Best4Vapes, you agree to allow us to verify your age.
HOW DOES AGE VERIFICATION WORK?
When you make your first order on Best4Vapes, we will check your details, including name, date of birth, email address, and billing address, using a third party digital age verification provider: AgeChecked. This method matches your details against official records such as the electoral register or credit records, which will confirm your age.
Once we have verified your age, we will flag your member account as Age Verified and you will not have to go through the process again. The only exception is when you change any of your personal details, where will conduct another check to ensure the security of your account.
Around 85% of customers can be age verified seamlessly in the background, and it requires no input from you at all. However, there are a few occasions where it is not possible to digitally verify you age, even though you may be over 18.
If you have entered any incorrect information, it will flag this up as a failed check. Once this happens, your order will put on hold and an email will be sent to request some additional information so we can process your order. We may then request a form of photo ID, such as a driver's license, passport, etc.
Any data you provide us will be stored in accordance with the Data Protection Act 2018.
DOES AGE VERIFICATION COST ME ANYTHING?
Age verification does not cost the customer anything, it is solely our responsibility as a retailer. In the majority of cases, it will occur in the background and require no input from you at all.